HealthyApp Text Message Terms
Effective date: November 3, 2026
Version: 2026.11.1
These terms cover the text messages sent through HealthyApp (Get Healthy App / HealthyApp.Coach), a coaching platform. HealthyApp is owned by TSB Consulting Group LLC and operated by its affiliate Near Zero Labs LLC. Text messages are sent by TSB Consulting Group LLC on HealthyApp's behalf. These terms work alongside the Privacy Policy. The screens where people agree to texts are shown at Text message opt-in.
What you'll receive
From your health coach. Each coach on HealthyApp texts from their own dedicated HealthyApp number, and every message from that number is signed with the coach's name: "(Coach name), Your Health Coach." These messages are about your coaching: replies to your questions and messages, check-in and workout reminders, program and schedule updates, progress notes, and links to your plan, check-in videos, and account setup.
From HealthyApp. The HealthyApp platform number sends account and service messages: sign-in and account-setup links, security and account notices, and, for coaches and their staff, alerts about client activity such as new client messages, check-ins, and items waiting for review.
Meal plans for someone you choose. If you ask for your meal plan to be shared with someone who prepares your food, that person receives the plan by text only after they have agreed to receive it.
How you agree to receive texts
You agree to receive these texts yourself, in one of these ways. Every consent box is unchecked until you check it.
- When you sign up or in Settings. You check the box agreeing to receive text messages from HealthyApp and your health coach at the mobile number on your account, or turn on Text notifications in Settings → Notifications next to the same wording.
- By text. You reply YES or START to a HealthyApp number.
If you give your mobile number to your coach so they can set you up, you receive one text that names your coach and their business and asks you to reply YES to get texts from HealthyApp and your coach. Nothing else is sent unless you reply YES. Your YES is your agreement, and the reply brings your account setup link.
- As a coach, owner or team member. You enter your mobile number during onboarding or in Settings → Notifications and check the box agreeing to text alerts about your clients.
Consent to receive texts is not a condition of any purchase or of receiving coaching.
When you agree, you receive one confirmation text: "HealthyApp: You're signed up for texts from (Coach name) and HealthyApp. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
Frequency and cost
Message frequency varies with your coaching activity. Message and data rates may apply. Your mobile carrier's standard terms apply.
Stopping, restarting, and help
- Reply STOP to any message to stop receiving texts from that number. You'll receive a message confirming the opt-out.
- Reply START to resume.
- Reply HELP for help, or email support@healthyapp.coach.
Coaches and clients can also change text notifications in Settings → Notifications.
Your information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See the Privacy Policy for how HealthyApp handles personal information.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device.
Contact
TSB Consulting Group LLC (HealthyApp)
Attn: HealthyApp Support
515 East Grant Street
Phoenix, Arizona 85004
Email: support@healthyapp.coach